Aware Gaming

At aa88 Responsible Gaming – Have fun, stay safe

Gaming should be an enjoyable part of life — not a burden. aa88 believes every player has the right to play in an informed, responsible, and safe way.

If you need urgent support:

If you feel gaming is having a negative impact on your life, contact our support team right away. Asking for help takes courage.

Our Protection Measures

What aa88 does to ensure responsible gaming

Setting a deposit limit

Set your own daily, weekly, or monthly deposit limit. aa88 enforces that limit, and any increase requires a 72-hour waiting period.

Limit Controls

Cooling-off period

Need a short break? aa88 lets you set a cooling-off period ranging from 24 hours up to 6 months, during which no gaming activity is allowed on your account.

Take a Break

Self-Exclusion

If you want to stop gaming for an extended period, choose self-exclusion. You can keep your account closed for 6 months or permanently.

Self-Control

Session Time Limit

Decide in advance how long you'll play each session. aa88 will automatically remind you when your time is up.

Time Management

Set a Loss Limit

Once you reach a set loss amount, gameplay stops automatically. This is an effective way to keep financial losses in check.

Loss Prevention

24/7 Support

Our Bangla-speaking support team is available anytime to help. Concerned about yourself or someone you care about? Talk to us.

Support

Responsible What responsible play is and why it matters

Responsible gaming means approaching gaming purely as entertainment — not as a way to solve financial problems or manage emotions. aa88 believes gaming should be a positive and enjoyable experience for every member.

Online gaming is growing fast in Bangladesh. Thousands of people play cricket betting, football betting, slots, and more every day. Most players enjoy it responsibly. But for some, gaming can become a problem — and recognizing that problem and addressing it is what responsible gaming is all about.

Responsible gaming at aa88 isn't just a policy on paper — it's built into the platform. We provide practical tools to help you stay in control of your gaming.

Signs of Healthy Gaming

  • Playing within a set budget and not exceeding it
  • Not placing bigger bets to chase losses
  • Never prioritizing gaming over essential expenses such as food, bills, or rent
  • Maintaining a healthy balance with family, friends, and work commitments
  • Not relying on gaming as the only way to cope with stress or low mood
  • The ability to stop whenever you want

Remember — there are no guaranteed wins. Always treat gaming as entertainment, not a source of income. Every game result on aa88 is completely random and never predetermined.

Assess yourself

Answer the following questions honestly. If most of your answers are yes, consider seeking support.

1

Do you game beyond your budget or borrow money to keep playing?

2

After a loss, do you immediately play again to try to win it back?

3

Do you hide or downplay how much you game from family or friends?

4

Does gaming feel more important to you than work, studies, or time with family?

5

Do you feel restless, irritable, or anxious when you're not gaming?

6

Do you turn to gaming when you're feeling down, lonely, or stressed?

Lower risk Moderate Risk Need Help

If you answered yes to 2 or more questions, please reach out to our support team. Your privacy is fully protected.

Aa88's Protection Tools How to use it

Keep your gaming under control with a few simple steps

Deposit limit

Go to Account Settings > Responsible Gaming > Deposit Limits to set daily, weekly, or monthly limits.

Set Up
Take a Break

Go to Account Settings > Time Out to take a break of 24 hours, 1 week, or 1 month.

Take a Break
Self-Exclusion

For a long-term break, go to Account Settings > Self-Exclusion to suspend your account for 6 months or permanently.

Close account
Contact Support

For any issue, contact our support team via live chat or email. Bangla support is available 24/7.

Chat with us

Problematic Signs of gaming addiction

If you notice these signs in yourself or someone close to you, reach out for support immediately:

  • Spending increasing amounts of time and money on gaming
  • Feeling irritable, restless, or depressed when not gaming
  • Being dishonest with family and friends about your gaming
  • Skipping work, studies, or family responsibilities to keep gaming
  • Placing more and more bets in an attempt to recover lost money
  • Borrowing money or cutting essential expenses to fund gaming
  • You've tried to stop but haven't been able to
  • Gaming is affecting your sleep, eating, or overall health

If you recognize three or more of the above signs in yourself, gaming addiction may be a concern. Please seek help — it's not a weakness, it's awareness.

To Get Help What to do

If you think you have a problem, follow the steps below:

1
Acknowledge & Stay Aware

Admitting there's a problem is the first step — and the hardest one. Be honest with yourself about your gaming habits.

2
Use aa88's protection tools

Set a deposit limit instantly, activate a cooling-off period, or apply for self-exclusion.

3
Let our support team know

Aa88's 24/7 support team is here to help with complete confidentiality. Reach us via live chat.

4
Talk to family and people close to you

Be honest with the people you trust. Their support can make a real difference in your recovery.

5
Seek professional support

If needed, consult a mental health professional or addiction rehabilitation specialist.

Asking for help takes courage. aa88 is always here for you. Our support team is here to help, not to judge.

Normal FAQ

Frequently asked questions about responsible gaming

The duration of your self-exclusion depends on the period you choose: 6 months, 1 year, or permanent. After a 6-month or 1-year exclusion, you'll be able to play again once it expires. However, a permanent exclusion means your account cannot be reopened. aa88 takes self-exclusion seriously and will not send you any promotional emails during this period.

No. Lowering your deposit limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period. This rule is intentional — it prevents impulsive decisions. It is an important part of responsible gaming.

Yes. If a family member or someone close to you is struggling with a gaming problem, you can contact our support team on their behalf. We'll advise you on how best to help them. Full confidentiality is guaranteed.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks. Gaming is paused but your account stays active. Self-exclusion is a longer-term decision — from 6 months up to permanent closure. It is a stricter measure and also stops promotional emails.

Yes, absolutely. Age verification is required during registration on aa88, and anyone under 18 cannot create an account. Proof of age is also required during account verification. Any underage account identified will be closed immediately.

Play responsibly, Play for fun

Join aa88 — where gaming is safe, transparent, and responsible.

Responsible Gaming
Fully Secured
24/7 Bangla Support
18+ Only
বাংলা